Reviews

Every spring our organization hosts a large outdoor fundraising event on a remote ranch. We typically have around 900 guests and the event is held in a tent. There is no internet access at the site and lighting and power connections are limited.

I approached AuctionZoom because we were looking for an innovative way to approach the checkout process during our event. Checkout has been a major stumbling block for us due to the number of guests and the over 150 auction items available for bidding in the live and silent auctions.

AuctionZoom provided a workable and affordable solution for our dilemma. Their software did not require an internet connection and we were able to network several computers together. These capabilities allowed us to streamline our process for the benefit of both our guests and our volunteers.

In addition, by offering our guests the Express Pay option we were able to dramatically decrease the number of guests in line to check out at the end of the night. The results were amazing. People were happy and seemed more open to bidding on items as they know there wasn’t going to be a wait at the end of the night.

I would definitely recommend AuctionZoom to anyone seeking to manage their charity auctions in an organized and professional manner.

It’s amazing what the software does on the day of the event. Things went very smooth Saturday. We learn from every auction and then implement changes and the next auction goes better and better!!!

Also, with some of the tutorials I grow more and more confident with backups and restores. The software is very forgiving and it gets easier and easier to manipulate the data. This go around using the Excel spreadsheets was just dreamy!! So easy to make changes and then just import and VOILA!!!

We’re verifying purchases against invoices and I should be able to close out the auction today. The anxiety levels are so much lower than in years past.

THANK YOU THANK YOU THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!! To you and your team.

We were referred to AuctionZoom by another customer, and I must say that this has been a very simple and enjoyable learning experience. We had a few hiccups, mostly on our end, which were rectified and are preventable with more training and experience on the software. Thank you for all of your help and we are excited to see how well we do with our next event.

Our event check-in and auction check-out used to take forever. We wanted to improve the process so our guests would check in quickly and more importantly breeze through the auction check-out and have the last memory of the event a pleasant one.

AuctionZoom gave us the solution for both. It’s almost as if they sat down with me and asked exactly what I needed for my event and auction and then developed the software. It’s a complete package with easy import/export, intuitive reports, credit card pre-swiping, express checkout and more.

Top notch! AuctionZoom offers us the tools to efficiently run our event and auction.

Great software and support! Our major fundraiser has been stream-lined with the use of AuctionZoom software. The nightmare of guest registration, payments, auction management and the checkout process is a thing of the past. All of these processes have been made fool proof. Our regular guests have commented on the ease of their experience. No lines, no confusion!

I am SO impressed with the Bidstation and PayStation software. We have over 500 guests at our annual Gala, and the software worked perfectly! It's easy to use and intuitive, so that volunteers don't need a whole lot of training. I've used many other systems over the past years, and for us, AuctionZoom provides the most efficient and cost-effective solution to a no-lines hassle-free event check out. I'm very grateful to them for all of their efforts on our behalf, and highly recommend this product.

For many years I have coordinated a large auction for The Children’s Heart Network. As the auction grew to well over 150 items it became so overwhelming to print display sheets & bid sheets as well as to cash guests out at the end of the evening. We purchased BidStation and the execution of our event was flawless! The system is simple to understand and very user friendly. I am able to analyze the success of our event within minutes of it being over and processing credit cards is a snap. BidStation is by far the best application available in the industry and I cannot imagine doing our event without this system.

Our annual fundraising event has grown beyond paper tickets and simple cash counts; we now require secure credit card management. We researched the features and pricing of many popular online and stand-alone applications with the key objectives of finding:

• An affordable software solution
• Reliable support
• A reputable merchant bank

We found all three answers in AuctionZoom, a perfect match for our needs.

BidStation auction management software allows us to manage attendees and donations on a whole new level of data accuracy, and enables all committees to share the same information without duplicating volunteer efforts.

Bidstation continues to improve our door processes to speed guests into the event, simply swiping their credit card on the way in to facilitate an invoice for their charges on the way home.

Bidstation enabled our committee to create a great evening focused on the guest experience first while improving the efficiency of the overall event administration.

For our 2nd annual Sally Strong event, Bidstation was an exceptional resource. The platform's intuitive design and robust functionality made auction planning straightforward and efficient. We were especially grateful for the fantastic customer support provided by John. He was available around the clock to ensure the auction went off without a hitch and ensured I was comfortable using the upgraded version. His assistance and motivating words were crucial in ensuring our event's success. With Bidstation, we were able to surpass our fundraising goals. I highly recommend them for any event planners looking to enhance their fundraising efforts!

Being new to the Development field, I was taking training after training trying to make sure that I was up to date and well versed on how to run a successful event. While taking a training, I came across BidStation and PayStation and was so happy that I did!
Checkout has been reported to be a frustration every year at our event. Between our live ask, silent auction, and raffle items there are a lot of moving parts. Bid Station and PayStation not only created amazing structure for all of our moving parts, it allowed people to leave the event without checking out which almost eradicated the lines at the end of the evening. The pre-registration of the credit cards helped people to spend more which in turn, increased our numbers. Not only were our guests pleased with the ease of the software, they also were elated knowing that the credit cards were encrypted for their protection.

After the event was over, donation tracking was a breeze. I was able to have numbers for the silent auction, live ask and raffle prizes immediately. This software is also able to function off-line which was perfect for our remote garden location.

Learning the software was seamless as well! Quick tutorials covered every part of the set up process.

After a few years watching the chaos of auction checkout, I was ready for a new solution. Thankfully, I found BidStation/Paystation. I was a bit concerned because we purchased the program with our auction only one week away. However, the program was easy to use. Once the auction day arrived, there were no hiccups and things went very smoothly. I am happy we were able to deliver a seamless experience for our attendees.

After using a failed program the past 2 years at our Skeet Shoot charity fundraiser, we decided to use Bidstation to make for a more professional and streamlined check-out and purchase process the day of our event. With limited access to WiFi at the event space, it was peace of mind knowing we wouldn't need to rely on the internet to make for a successful auction check-out.

The training videos were extremely helpful, and made it so easy to learn the software. We received the best feedback from our over 150 attendees at the event and we raised record amounts from our Live and Silent auction! We plan on having the same event next year and I know everyone is looking forward to using the software again.

Youth On Their Own (YOTO) held a fundraising event and silent auction during which we utilized AuctionZoom’s programs PayStation and BidStation. We were pleased with the idea that we could cut down lines and provide fast and accurate results for the auctions that go on at our events. Our first time using the auction software was an overall pleasant experience. We had only a few people working the event and we were able to set up database for over 300 attendees and an auction with over 200 items. AuctionZoom streamlined our organization’s live auction and silent auction process and provided an easy way to complete transactions. I would definitely recommend BidStation to any organization running a silent auction or raffle as we did. Not only is it a well-developed program database, the customer service is excellent.

AuctionZoom has made our lives so much easier!! No longer do we spend hours at the end of a long event cashing out or trying to track down guests for payment. We are so pleased to offer Bidstation/Paystation to our clients as part of our total event planning service because it makes every aspect of the registration and cash out procedures so simple and straightforward.

The Finer Details is a Vancouver event planning company which specializes in organizing memorable occasions in particular, fundraising events. Our fundraisers often consist of live and silent auctions, balloon bursts and several other different ways to generate revenue for our clients. We were looking for a way to streamline our operations.

This year we decided to trial AuctionZoom software at one of our fundraising events to see if it would raise the overall level of service and accounting accuracy to our clients and their guests. To our delight, it made a world of difference in many ways. It drastically reduced the amount of people lining up to check out at the end of the night, which made our clients very happy. They didn’t have to worry about their guests waiting around to “donate” and it allowed them to spend more time networking.

Bidstation/Paystation has also been very popular with our registration staff and volunteers. It has eliminated any kind of disarray when registering guests and made finalizing payments quick and easy. It is an effortless way of collecting and recording all of the relevant information regarding the guest and their payment method. It also gives our clients peace of mind because they have all the information digitally recorded in one place to refer to at any time.

I highly recommend Bidstation/Paystation and suggest you give it a try if you are looking for a reliable, easy and efficient way of collecting payment information for you next event!